support desk · kb

#4471 · dates parse mm/dd in eu locales

owner support desk known reviewed 2026-09-30 · 32 days ago

Since April, people have told us their bookings land on the wrong day: a month flipped. By 4 October the desk had 412 reports.

Merged as one issue. The parser reads dates month first, and our tenants write the day first. The fix is queued.

What was merged

412 reports merged into #4471 · 2 causes

causereportstagged astenantsseen
parser379parser ×356 · hint ×23112026-04-01 → 2026-10-04#4471
hint33hint ×18 · parser ×1532026-04-17 → 2026-09-22not this ticket — no ticket of its own

5 reports read as a one-day move; filed under parser by tenant.

Since April

03-3004-2705-2506-2207-2008-1709-14
received · merged into #4471 · per week

Lessons

  • A big ticket is mostly one bug reported many times. Merge early, count once.
  • Write the page while the queue is still in your head.
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